Toronto Parks and Trees Foundation is committed to protecting your privacy and maintaining the confidentiality of your personal information. Therefore, we follow the principles of the Canadian Standards Association Model Code for the Protection of Personal Information.

Personal Information

Personal information is information that can be used to distinguish, identify or contact a specific individual.

Personal information we collect

The personal information that Toronto Parks and Trees Foundation generally collects includes: name, address, telephone number, email address, donation amount, and banking or credit card information. We handle all personal information in accordance with this policy.

How we use your personal information

Personal information may be provided to us through correspondence, online donations, pledge cards, or other forms of communication. Such information may be recorded for the purpose of processing and receipting a donation, distributing a donation to another registered charity (e.g. City of Toronto) or community partner, recognizing a contribution, registering your participation in an event, or responding to your information requests.

Sharing your personal information

Personal information may also be communicated to community groups according to the stated purpose for which you provided the information. This policy applies to the handling of personal information by Toronto Parks and Trees Foundation whether such information is provided directly by you or through generic forms or processes under our auspices.

Toronto Parks and Trees Foundation will not provide or share your personal information with third parties unless:

  • You authorize us to share the information;
  • Sharing the information is necessary to process a donation, for example, to process a credit card transaction; or,
  • We are required by law.

Access to your information

You are entitled to know whether we hold personal information about you, see that information and ensure that it is accurate. Personal information is maintained at the offices of the Toronto Parks and Trees Foundation at the address below. If you would like to access your personal information, or have any questions about the protection of your privacy, please contact:

Toronto Parks and Trees Foundation

585 Dundas Street East, 3rd Floor
Toronto, Ontario M5A 2B7
Telephone: 416-465-7555

Privacy Practices

You may withdraw your consent to the collection, use or disclosure of your personal information at any time by contacting the Toronto Parks and Trees Foundation and, subject to any legal constraints, we will comply with your request within a reasonable time. Access to personal information is granted only to those employees and authorized volunteers and agents whose duties so require for Foundation purposes.

Online Properties and Electronic Commerce

When you use our online properties we do not collect your email address unless you specifically provide it to us with a donation or information request. Our e-store and donation sites are third party providers which use industry standard secure payment services for transactions. Our sites use “cookies” (small files containing information to track a visit) in a session limited way. These temporary files enhance your ability to use our sites and do not typically remain on your computer after the session ends. Your browser can be set so that it does not accept cookies. If you set your browser to turn off cookies, some areas of our sites may not function properly.